Privacy Policy
Last Updated: January 2026
Summary: Whisper Voice processes your voice data in real-time for transcription purposes only. We do not store your audio recordings or transcribed text on our servers. Your privacy is our priority.
1. Introduction
VRC Japan ("we," "us," or "our") operates the Whisper Voice application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. This policy is designed to comply with applicable data protection laws including Japan's Act on the Protection of Personal Information (APPI), China's Personal Information Protection Law (PIPL), and the General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
2.1 Voice Data
When you use Whisper Voice for speech-to-text transcription, your voice audio is temporarily processed to convert it to text. This audio data is:
- Transmitted securely to our cloud speech recognition service providers
- Processed in real-time and not stored permanently
- Deleted immediately after transcription is complete
2.2 Application Usage Data
We may collect anonymous usage statistics to improve our service, including:
- Application version and operating system
- Language preferences
- Error logs (without personal identifiers)
2.3 Information We Do NOT Collect
- We do not store your voice recordings
- We do not store your transcribed text content
- We do not collect biometric voice prints or voiceprints for identification
- We do not track your location
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the speech-to-text transcription service
- To improve and optimize our application
- To respond to your support requests
- To comply with legal obligations
4. Third-Party Service Providers
We use the following third-party services for speech recognition:
| Provider | Purpose | Data Processing Location |
|---|---|---|
| OpenAI Whisper API | Speech Recognition | United States |
| Alibaba Cloud (Aliyun) | Speech Recognition | China |
| Google Cloud Speech-to-Text | Speech Recognition | Global (region-dependent) |
Each provider has their own privacy policy. We recommend reviewing their policies for detailed information about their data handling practices.
5. Cross-Border Data Transfers
Your voice data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place:
- For Japanese residents (APPI compliance): We obtain your consent for cross-border transfers and ensure receiving parties maintain equivalent data protection standards.
- For Chinese residents (PIPL compliance): We comply with PIPL requirements for cross-border data transfers, including security assessments where required.
- For EU/EEA residents (GDPR compliance): We rely on Standard Contractual Clauses and adequacy decisions where applicable.
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
- All data transmissions are encrypted using TLS/SSL
- Voice data is processed in real-time and not stored
- Access to systems is restricted and monitored
- Regular security assessments are conducted
7. Your Rights
Depending on your location, you may have the following rights:
For All Users:
- Right to know what data we collect
- Right to request deletion of your data
- Right to withdraw consent
Additional Rights for Japanese Residents (APPI):
- Right to request disclosure of retained personal data
- Right to request correction of inaccurate data
- Right to request cessation of use
Additional Rights for Chinese Residents (PIPL):
- Right to access and copy personal information
- Right to request correction or supplementation
- Right to request deletion
- Right to withdraw consent
- Right to request explanation of processing rules
8. Children's Privacy
Whisper Voice is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Data Retention
Since we do not store voice recordings or transcribed text, there is no retention period for this data. Anonymous usage statistics may be retained for up to 12 months for service improvement purposes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: privacy@whispervoice.app
- Company: VRC Japan
- Address: Tokyo, Japan
We will respond to your requests within 30 days, or within the timeframe required by applicable law.